SMG Mediation

Mediation Downloads

Here at SMG Mediation Ltd we believe in making all documentation necessary to have a successful mediation easily accessible. In this section of the site you have access to the mediation agreement that will be used and some notes on how to prepare for the mediation and some guidance as to what happens on the day.

You can also download questionnaires to complete that the mediator will find extremely useful in preparing for the mediation. They will also help you to clarify your needs, options, understanding and strategy prior to the mediation.

There is also a feedback form that we will ask you to complete after the mediation is over to give you the opportunity to make any comments you have on the process and to help us improve the service at SMG Mediation Ltd.

Mediation Agreement (Full Day UK) up to 1M

This is the mediation agreement that you will be asked to sign if parties choose to mediate with SMG Mediation for a Full Day. (Claims up to and including £1m – see the Fees & Terms page for more details about fees where  the value of the claim is £1m or greater and Online mediation).

Mediation Agreement (Half Day UK) up to 1M

This is the mediation agreement that you will be asked to sign if parties choose to mediate with SMG Mediation for a half-day mediation (four hours). (Claim up to and including £1m – see the Fees & Terms page for more details where the value of the claim is 1m or greater and for Online mediation).

Mediation Agreement (Full Day UK) 1M+

This is the mediation agreement that you will be asked to sign if parties choose to mediate with SMG Mediation for a Full Day. (including  £1m+) see the Fees & Terms page for more details about fees and Online mediation).

Mediation Agreement (Half Day UK) 1M+

This is the mediation agreement that you will be asked to sign if parties choose to mediate with SMG Mediation for a half-day mediation (four hours). (disputes including £1m – see the Fees & Terms page for more details and for Online mediation).

Mediation Agreement (Half Day Online UK & International) 1M

This is the mediation agreement that you will be asked to sign if parties choose to mediate with SMG Mediation for a half-day mediation (four hours). (disputes including £1m – see the Fees & Terms page for more details and for Online mediation).

Mediation Agreement (Half Day Online UK & International) 1M+

This is the mediation agreement that you will be asked to sign if parties choose to mediate with SMG Mediation for a half-day mediation (four hours). (disputes including £1m+) see the Fees & Terms page for more details and for Online mediation).

Mediation Agreement (Full Day Multi-party)

This is the mediation agreement that you will be asked to sign if parties choose to mediate with SMG Mediation for a Full Day. (Claims up to and including £1m – see the Fees & Terms page for more details about fees and Online mediation).

Mediation process/preparation

This is a set of notes which explains how to prepare for the mediation and what to expect on the day.

Mediation Questionnaire (Solicitor)

This questionnaire asks basic information that the SMG Mediation Mediator will need to have including the venue for the mediation, costs, (Mediation Party costs) the basic facts and issues in the dispute etc.

Confidential Mediation Questionnaire (Individual/Client)

This questionnaire gives the parties to the mediation the opportunity to express to the mediator what is most important to them and helps the mediator to prepare thoroughly for  the mediation before it starts. This form is appropriate for individuals. The completed questionnaire is confidential and is not passed onto the other side.

Confidential Mediation Questionnaire (Companies/Organisations/Client)

This confidential questionnaire is equivalent to the one above but is more appropriate for companies and other organisations.

 

Mediation Referral Form

This sets out a form for the referring party to provide to the mediator for referral of their dispute to mediation.

 

Feedback Form

This is a form that we ask you to complete after the mediation, to give you the opportunity to express any thoughts you might have about the process and to help us to improve our service. You will be taken to an online site to complete a short Feedback Form.

Complaints Procedure

SMG Mediation are committed to providing high quality mediation services. If you are not satisfied with any aspect of our service please feel free to use our complaints procedure.

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